MainLodge for salons and spas
Every chair and room full, with the processing time already in.
Stylists and therapists booked together with their chair or treatment room, cleanup time built into every service, online booking with your own branding, packs and memberships, and reminders by email and text.
Built inside our own studio. Founding-studio places open for salons & spas.
How it actually runs
What a week looks like in salons & spas.
2
resources per appointment
A colour needs a stylist and a chair; a facial needs a therapist and a room. Both have to be free for the whole time.
45 min
of processing inside a colour
Time when the stylist is free for a cut but the chair isn't. Booking software that can't see that leaves money on the table.
1 in 8
appointments no-show without a deposit
A Saturday no-show on a two-hour service is the worst hour of the week.
Where the week breaks
The problems that show up at the desk, not in a brochure.
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Processing time is either wasted or over-booked.
Block the whole two hours and the stylist sits idle; don't and the chair is double-booked.
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Deposits are asked for by text.
The policy exists. Whether a deposit was actually taken depends on who booked it.
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Rebooking happens at the desk, or not at all.
Six weeks later the client is someone else's. The moment to rebook is at checkout, and it's the moment the desk is busiest.
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Commission is a monthly argument.
Service revenue, retail, tips and product costs, per person, from a till report and a memory.
What MainLodge does about it
One calendar, one client record, one set of rules — that fit this room.
Real screens from the product. Anything marked “On the roadmap” isn’t shipped yet — it’s shown as the design we’re building to.
Stylist and chair, therapist and room — held together.
Every appointment books the person and the place. The calendar shows both, and neither can be promised twice.
A day with chairs and rooms as the scarce resource.
Services that know their own shape. On the roadmap
A colour is 30 minutes of stylist, 45 of processing, 30 of stylist again. The chair is held throughout; the stylist is free in the middle for a cut.
Services with durations and what they require.
Deposits and no-show fees as rules. On the roadmap
Services that need a deposit take it at booking. A no-show charges the fee you set. It happens the same way for every client.
- Private Training · 60 minwith Daniel · covered by 1 credit$95.00$0.00
- Water bottlesold by Priya$25.00
Checkout with deposit and rebooking.
Commission from what was actually done. On the roadmap
Each person's services, retail and tips from the appointments they delivered. A pay run, not a reconciliation.
- Private sessions 18 × $30$540.00
- Strength Class 4 × ($50 + $8/head)$392.00
- ClassPass sessions 3 × $25$75.00
- Paid staff time 2.5 h × $22$55.00
- Google review bonus$10.00
- Package commission 5% of $70$3.50
Rates are frozen on each earning — changing a rate never rewrites a paid month.
Commission and tips per stylist.
Live today
What a studio can use on day one.
Shipped and running at Home Mountain, our own studio in Los Angeles.
- Clients book themselves. They pick a service, a person or 'anyone', a time, and leave their details — from any phone, no account needed.
- Day and week calendar. Every appointment on one calendar, a column per instructor, and a week view for any one person. Drag an appointment to move it.
- Rooms, bays and equipment. Tell MainLodge what a session physically needs — a reformer, a simulator, a room — and it books whichever one is free.
- Set-up time and working hours. Add clean-up or set-up time around a service, and grey out the hours each person doesn't work.
- Prepaid sessions and packs. Sell packs of sessions in advance, online or at the desk. Decide which services a pack covers and when it expires.
- Memberships. Recurring plans that give clients sessions every period, billed to their card automatically, with pauses your staff can grant.
- Take payment at the desk. Check out a visit at the desk, sell a pack, take payment and refund it when you need to.
- Waivers that are actually signed. Clients sign your waiver on their phone right after they book; you see who is covered for the visit, and renewals are requested before they lapse.
- Reminders that go out on their own. Booking confirmations, reminders before the visit and cancellation notices by email and text — plus follow-ups that run themselves: a review request after a visit, a check-in after a cancellation, a waiver reminder before the first session.
- Text clients back and forth. Text a client from their page with your own business number; their replies land in the same place.
- Book from your own website. A booking button for your own site, plus a direct link to any service.
- Your name on it, not ours. Your logo, colours and photo on the booking page and every message clients receive.
The full list, including what's on the roadmap: MainLodge features.
A worked example
Example: a salon with 6 chairs, 2 treatment rooms and 9 staff
The setup we'd build with you before the demo.
| Resources | Chairs 1–6, Treatment room 1–2 (15-min turnover) |
|---|---|
| Services | Cut (45), Colour (2h with processing), Balayage (3h), Facial (60), Massage (60/90) |
| Staff | 6 stylists, 2 therapists, 1 front desk; commission per service type |
| Ways to pay | Pay at checkout, deposit on colour and treatments, 6-visit blow-dry series, monthly facial membership |
| Rules | 48-hour cancellation on colour, 24-hour otherwise, no-show fee 50% |
Switching
We move your data with you, then run both for a while.
Clients, remaining balances, active memberships and future bookings come across. We cut over on a quiet day, and you keep an export at every step. Anything that isn't built yet, we'll tell you before you sign.
Questions we get
Questions from salons & spas.
- Can a service include processing time when the stylist is free?
- Not yet — split service shapes with processing gaps are on our roadmap. Today a service holds the stylist and the chair for its full time, plus any cleanup buffer.
- Can we take deposits?
- Online booking can take full payment up front today. Deposits, cards on file and no-show fees are next on our roadmap.
- Does the calendar handle rooms and chairs separately from people?
- Yes. Each is a resource; an appointment holds the person and the place.
- Can clients rebook at checkout?
- The desk books the next appointment from the client's record in a few clicks. Automatic rebooking prompts at checkout are on our roadmap.
- How is commission calculated?
- Commission reports are on our roadmap. Today every appointment records who delivered it.
- Can you move us from Vagaro, Boulevard or Square?
- We move clients, series balances, memberships and future appointments with you and run in parallel until you're ready.
Writing your rules? Our free cancellation, no-show & reschedule policy generator drafts the policy for your booking page and shows what no-shows cost salons & spas.
Also built for
Most studios are two of these at once.
Bring your service menu and your Saturday.
We'll set up your chairs, rooms and services before the demo — with the processing time in.